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Zappos is so Ambitious!

April 21, 2009

Zappos, the zany internet shoe company that has created a bit of a stir in the press lately, takes seriously the challenge of engaging their Talent with their Ambition (a prime FSW characteristic, by the way!). To achieve their ambition of providing world-beating customer service, they realise that they need to create a distinctive culture.

Despite a careful, and rather unconventional recruitment process, they realise that the Zappos way is not for everyone, so after a few weeks they offer new recruits a $2000 payoff to leave the company. This way, they believe that they will weed out those new recruits that are not committed to the Zapos ’cause’. By the way, in 2008 just three people took the cash.
Talk about putting your money where your mouth is!

Have you got any examples of companies that are REALLY serious about attracting only those people who share their ambition? Do tell us……!
Read more about the Zappos story in a recent Economist article.

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2 Comments leave one →
  1. June 16, 2010 10:31 am

    Where did you get your blog layout from? I’d like to get one like it for my blog.

    • June 24, 2010 6:16 pm

      Dan
      My colleague Vicki did all the work on layout, but she’s far too modest to reply to you. The theme was selected from the WordPress library and is called Vigilance, but she has done quite a lot to customise the layout for our use. I hope you find this helpful.

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